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DrillDown Icon Table of Contents
DrillDown Icon Enterprise Cloud
DrillDown Icon Release Notes
DrillDown Icon Known Issues
DrillDown Icon Policies
DrillDown Icon Registration and Login
DrillDown Icon Infinicenter Console
DrillDown Icon Environments
DrillDown Icon My Account
DrillDown Icon Settings Tab
DrillDown Icon Users Tab
DrillDown Icon Billing Tab
DrillDown Icon Transactions Tab
DrillDown Icon Bandwidth Tab
DrillDown Icon Keys Tab
DrillDown Icon Catalog Tab
DrillDown Icon Support Tab
DrillDown Icon Disaster Recovery Tab
DrillDown Icon Multi-Factor Authentication
DrillDown Icon Certificate-Based Authentication
DrillDown Icon Enterprise Cloud API
DrillDown Icon Best Practices
DrillDown Icon FAQs
DrillDown Icon Troubleshooting
DrillDown Icon Enterprise Cloud Managed Edition
DrillDown Icon Sales and Support
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My Account

My Account

From the My Account tab you can perform all account management activities.

  1. Click My Account on the top menu of the Enterprise Cloud page.
  2. Select an account activity.


You modify the behavior of Infinicenter Console for either the individual user or for the entire organization on the Settings tab. Settings includes such behavior as alerts, authentication, and defaults. For more information, see the Settings Tab.


You manage users, security groups, and roles on the Users tab. For more information, see the Users Tab.


You view billing information, both committed and metered, on the Billing tab. Committed billing is comprised of charges for reserved compute pools and charges for minimum monthly commitments for instance-based compute pools. Committed billing is only available for past months. Metered billing is comprised of charges incurred for usage, such as bandwidth, software licenses, and instance-based virtual machines. Metered billing is available in near-real-time for the current billing period and for past periods. For more information, see the Billing Tab.


You view transactions on the Transactions tab. Transactions are changes made to your environments that may affect your billing. Transactions are such activities as:

  • Upgrades – additional resource charges.
  • Powering on servers – potential software licensing fees.
  • Enabling bursting – potential bursting fees.

For more information, see the Transactions Tab.


You view bandwidth usage on the Bandwidth tab. For more information, see the Bandwidth Tab.


You manage your SSH keys on the Keys tab. SSH, secure shell, is a terminal service typically used with Linux®. SSH uses an RSA key for authentication to the server. When you create a Linux server, you must provide the key it will use to authenticate SSH users. The key is identified by the name assigned to the key on the Keys tab. You may create as many keys as desired. For more information, see the Keys Tab.


You manage your virtual machine catalog on the Catalog tab. The Catalog permits an organization to save images of their virtual machines and then create new virtual machines from that saved image. The Catalog permits those saved images to serve in the same manner as Enterprise Cloud templates. For more information, see the VM Catalog Tab.


You view, monitor, and create support tickets on the Support tab. For more information, see the Support Tab.

Disaster Recovery

You can manage activation, public Internet, startup script, disaster recovery volumes, and disaster recovery resources on the Disaster Recovery tab. For more information, see the Disaster Recovery Tab.

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