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How do I re-install, upgrade, or repair VMware Tools on Windows?

Question:

How do I re-install, upgrade, or repair VMware Tools on Windows?

It is a best practice to keep VMware Tools current at all times.

Answer:

VMware Tools:

  • Provides the support required for shared folders and for drag-and-drop operations.
  • Supports synchronization of time in the guest operating system with the time on the host.
  • Supports automatic grabbing and releasing of the mouse cursor.
  • Supports copying and pasting between guest and host.
  • Improves mouse performance in some guest operating systems.
  • Keeps the required Enterprise Cloud drivers current so that virtual machines communicate properly with the environment.

There are two methods to re-install VMware Tools on a Windows virtual machine.

  • Method 1 – Uninstall and re-install; requires two restarts of the virtual machine.
  • Method 2 – Repair; requires one restart of the virtual machine.
Method 1 – Uninstall and Re-Install
  1. Connect to the virtual machine from within Infinicenter Console.
  2. Log in to the virtual machine.
  3. Click Start.
  4. Click Control Panel.
  5. Click Add/Remove Programs.
  6. Find and highlight VMware Tools.
  7. Click Uninstall.
  8. Reboot when prompted.
  9. After reboot completes, click Mount at the top of the console window.
  10. Click VMware Tools.
  11. Log in to the server.
  12. VMware Tools will run automatically.
  13. Select Typical Install.
  14. Click Yes for hardware acceleration, if prompted.
  15. Restart the server.
Method 2 – Repair
  1. Connect to the virtual machine from within Infinicenter Console.
  2. Click Mount at the top of the console window.
  3. Click VMware Tools.
  4. Log in to the server.
  5. VMware Tools will run automatically.
  6. Select the Repair.
  7. Choose Yes for hardware acceleration, if prompted.
  8. Restart the server.

Note: If any of the drivers on the virtual machine have been manually updated, both options could have an unexpected impact.

VMware has a knowledgebase article for installing VMware Tools on a Windows guest operating system. Note that this article is written for VMware Workstation, not as deployed by IBM, so there may be some differences.

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